PRIVACY POLICY has created this privacy statement in order to demonstrate our commitment to privacy. The following discloses our information gathering for our website. In order to fully understand your rights, we encourage you to read this Privacy Policy and to consult our Terms and Conditions page. Please direct any questions regarding this statement to


We use your IP address to help diagnose problems with our servers, and to administer our web interface. Your IP address is also used to help identify you and your shopping cart and to gather broad demographic information. An IP address is a number that is assigned to your computer automatically when you use the Internet. When you visit our shop pages, our servers log your IP address to make sure your order can be processed successfully. This is a normal behaviour in every e-commerce platform.


Our site uses cookies to keep track of your shopping cart. A cookie is a message sent to your browser from a web server and stored on your computer’s hard drive. All websites use cookies. You can set your browser preferences to reject all cookies, but this will prevent you from using most customized services and you may have to repeatedly enter log in information in order to use some services. Cookies make your experience easier by saving your preferences. No advertiser’s cookie is ever placed on customers’ computers.


Our site uses an order form for customers to request information, products, and services. We collect visitors’ contact information (such as their email address), unique identifying information (such as user name and password). Contact information from the order form is used to send orders and information about our company to our customers. The customer’s contact information is also used to get in touch with the visitor when necessary. Unique identifiers (such as user name and password) are collected from website visitors to verify the user’s identity and for use in establishing and identifying account numbers in our record system. All transaction details are kept secure and are stored for a minimum of two years.


This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All Web servers are behind a firewall and monitored. To protect identity and combat fraud, all customers are required to provide accurate information during the registration process and/or order processing. If a suspicious or malicious behaviour is discovered, Big Vision reserves the right including but not limited to, close customers account, void and refund fraudulent orders, block customer from accessing the site fully or partially. Only one account per person is allowed. This does not affect your statutory rights.


By using the Big Vision site and services, you signify acceptance of this privacy statement. If you do not agree or are not comfortable with any policy described in this privacy statement, your only remedy is to discontinue use of the We reserve the right to modify this privacy statement at any time. Your continued use of any portion of the following notification or posting of such changes will constitute your acceptance of those changes.


Not happy with your purchase?

No problem. We are happy to accept returns within 7 days of order. Just email Or call us on +230 5983 1432. We will always process your refund as quickly and painlessly as possible.


If you have any questions you can contact us at:


Phone: +230 5983 1432